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---
description: Todo InComm reports category-specific gift-card redemption channels, with important limits on the period, sample and measurement basis.
title: Todo reports gift-card redemption channels across Brazilian retail categories
image: https://giftcard.news/images/social/v1/todo-reports-contrasting-gift-card-redemption-channels-across-brazilian-retail-categories-4604a7e062dcd82435bf065d076cbc56.jpg
---

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# Todo reports contrasting gift-card redemption channels across Brazilian retail categories

The provider reports different redemption channels by retail category, while leaving the measurement period, sample and transaction basis undisclosed.

By [Emma Carter](https://giftcard.news/author/emma-carter/) September 2, 2026 2 min read [ Google News ](https://google.com/preferences/source?q=giftcard.news&utm%5Fsource=giftcard.news&utm%5Fcampaign=giftcard.news) 

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![Fashion shopfronts along an empty shopping-centre corridor in Florianópolis, Brazil](https://giftcard.news/images/variants/v1/todo-reports-contrasting-gift-card-redemption-channels-across-brazilian-retail-categories-fashion-w1280.webp) 

 A 2016 archive photograph of the former Iguatemi shopping centre in Florianópolis. Illustrative retail context. Image resized and cropped; original and CC BY-SA 4.0 license linked in sources. Photo: Rachmaninoff / Wikimedia Commons, CC BY-SA 4.0 

[Todo InComm](https://giftcard.news/company/todo-incomm/) has reported contrasting gift-card redemption patterns across the Brazilian retail categories it serves. Its September 2 disclosure assigns 95% of beauty and cosmetics redemptions to physical stores, while 80% in its retail, e-commerce and home category occur on merchants’ websites. [\[S01\]](#article-source-1)

The operator does not disclose the observation period, merchant sample or whether its percentages measure redemption counts or value. They describe its own ecosystem. [\[S01\]](#article-source-1)

## Separate sales and redemption channels

Todo supplies retailers with technology for issuing and redeeming gift cards in stores and online. Its current platform description includes checkout and e-commerce connections, corporate distribution, risk controls and reconciliation, allowing the purchase channel and spending channel to differ. [\[S02\]](#article-source-2)

The data behind the story 

### Two reported redemption patterns

Provider-reported percentages for separate categories and channels.

 Reported share 

%

Tap or hover for details. All values are also available in the data table.

Source 

Todo InComm, September 2 disclosure

Separate category bases, not a complete market split. Period, sample size and count-versus-value basis are undisclosed. These shares do not establish additional spending or store visits.

Show data tableHide data table 

Scroll left or right to see all columns 

__Two reported redemption patterns (%)__
| Category                                      | Reported share |
| --------------------------------------------- | -------------- |
| Beauty and cosmetics: physical stores         | 95%            |
| Retail, e-commerce and home: merchant website | 80%            |

The two bars refer to different categories and different redemption channels. They cannot be added, read as a national online-versus-store split or used to infer missing channel shares. Todo also reports a separate fashion balance-use percentage and partner-channel sales figures, but those differently described measures are not combined with the redemption observations here. [\[S01\]](#article-source-1)

Operationally, an online sale and an in-store redemption create separate tasks: distributing prepaid value, authorising its use and reconciling the remaining balance. A merchant needs both channels to recognise the same entitlement for the recipient to have a consistent experience. [\[S02\]](#article-source-2)

The disclosure provides no buyer-level evidence linking acquisition and redemption, or demonstrating extra visits or purchases. [\[S01\]](#article-source-1)

## In this article

### Companies

* [Todo InComm](https://giftcard.news/company/todo-incomm/)

### Sources and documents

* [\[S01\] Original September 2 category and channel disclosure](https://www.todoincomm.com/2026/09/02/cartao-presente-a-jornada-de-compra-do-consumidor-nao-acontece-em-um-unico-canal/?utm%5Fsource=giftcard.news&utm%5Fcampaign=giftcard.news) — Todo InComm
* [\[S02\] Current gift-card platform mechanics](https://www.todoincomm.com/sistema-para-gift-cards/?utm%5Fsource=giftcard.news&utm%5Fcampaign=giftcard.news) — Todo InComm
* [\[S03\] Operator background and integrated retail network](https://www.todoincomm.com/sobre/?utm%5Fsource=giftcard.news&utm%5Fcampaign=giftcard.news) — Todo InComm
* [\[S04\] Archive photograph, author and CC BY-SA 4.0 license](https://commons.wikimedia.org/wiki/File:Corredor%5FIguatemi%5Fvazio.jpg?utm%5Fsource=giftcard.news&utm%5Fcampaign=giftcard.news) — Wikimedia Commons
* [\[S05\] Image license: Creative Commons Attribution-ShareAlike 4.0](https://creativecommons.org/licenses/by-sa/4.0/?utm%5Fsource=giftcard.news&utm%5Fcampaign=giftcard.news) — Creative Commons

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![Portrait of Emma Carter](https://giftcard.news/images/variants/v1/emma-carter-editorial-portrait-w320.webp) 

About the author

## [Emma Carter](https://giftcard.news/author/emma-carter/)

Journalist — Retail & E-commerce

Emma Carter covers retail, e-commerce and the gift card shopping experience for Gift Card News.

From reading to building

## Your next move in gift cards.

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