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description: Level 6’s partner survey guidance covers unbiased questions, appropriate timing, small participation rewards and action on feedback.
title: Level 6 outlines channel partner surveys and participation incentives
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# Level 6 outlines channel partner surveys and participation incentives

Level 6’s partner survey guidance covers unbiased questions, appropriate timing, small participation rewards and action on feedback.

By [Daniel Brooks](https://giftcard.news/author/daniel-brooks/) October 17, 2024 1 min read 

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 Photo: Source: level6.com 

[Level 6](https://giftcard.news/company/level-6/) has outlined how channel partner surveys can inform program design and commercial support. Its October 2024 guidance emphasizes asking about the relationship itself, including communication, products, support and the value partners receive.

The company recommends establishing a clear purpose before writing questions. A survey about a recent change may need a different structure from a broader review of partner satisfaction.

The guide combines numerical ratings with open responses. Ratings can help track patterns, while written comments can explain why a partner finds a process useful or difficult.

Timing and frequency also matter. Level 6 discusses feedback following an interaction or milestone, alongside periodic surveys, and cautions against contacting partners so often that participation becomes burdensome.

A small gift is suggested as one way to acknowledge the time needed to respond. That incentive sits within a wider process that should respect any promised anonymity and make participation straightforward.

The final step is using the findings. The article recommends grouping feedback into themes, assigning actions and communicating changes across the business. For channel reward operators, the survey is therefore a source of input for program decisions rather than an isolated engagement campaign.

## Sources and documents

ExpandCollapse 
* [Channel Partner Satisfaction Survey: Essential Questions to Ask](https://www.level6.com/blog/channel-partner-satisfaction-survey/?utm%5Fsource=giftcard.news) — Level 6

## In this article

### Companies

* [Level 6](https://giftcard.news/company/level-6/)

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![Portrait of Daniel Brooks](https://giftcard.news/images/variants/v1/daniel-brooks-editorial-portrait-w320.webp) 

About the author

## [Daniel Brooks](https://giftcard.news/author/daniel-brooks/)

Journalist — Payments, Security & PCI DSS

Daniel Brooks covers payment networks, financial technology, payment security, gift card fraud and PCI DSS for Gift Card News.

From reading to building

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