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---
description: Online Rewards outlines customer understanding, partner rewards, loyalty tiers and milestone recognition as elements of a retention strategy.
title: Online Rewards links loyalty tiers and personalized rewards to customer lifetime value
image: https://giftcard.news/images/social/v1/online-rewards-links-loyalty-tiers-personalized-customer-lifetime-value-70ed27958fdfa40747b1d0136c42eb94.jpg
---

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# Online Rewards links loyalty tiers and personalized rewards to customer lifetime value

Online Rewards outlines customer understanding, partner rewards, loyalty tiers and milestone recognition as elements of a retention strategy.

By [Oliver Reed](https://giftcard.news/author/oliver-reed/) June 3, 2021 1 min read 

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 Photo: Source: online-rewards.com 

[Online Rewards](https://giftcard.news/company/online-rewards/) has outlined how loyalty programs can support a longer customer relationship, with its June 2021 guidance focusing on reward relevance and continued engagement. The company uses customer lifetime value as a way to consider the relationship beyond an individual transaction.

The article recommends understanding what customers value before choosing incentives. A discount may affect a purchase immediately, while a relevant reward or a recognized milestone can contribute to how the customer views the brand over time.

Partner rewards are one option discussed. A business can broaden the benefits available to members by working with complementary

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## Sources and documents

ExpandCollapse 
* [How to Increase Customer Lifetime Value Using Customer Loyalty Programs](https://online-rewards.com/blog/increase-customer-lifetime-value-using-loyalty-programs/?utm%5Fsource=giftcard.news) — Online Rewards

## In this article

### Companies

* [Online Rewards](https://giftcard.news/company/online-rewards/)

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![Portrait of Oliver Reed](https://giftcard.news/images/variants/v1/oliver-reed-editorial-portrait-w320.webp) 

About the author

## [Oliver Reed](https://giftcard.news/author/oliver-reed/)

Journalist — Industry Deals & Research

Oliver Reed covers industry acquisitions, investment and market research for Gift Card News.

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