Yoyo recommended reviewing API connections, redemption processes and reporting across gift card and loyalty suppliers in guidance published on March 29, 2026. It argued that separate providers for vouchers, incentives and programme management can increase integration and administration work as a programme grows.

The company highlighted differences in APIs, delivery times and redemption interfaces as possible sources of friction. It also described the reporting challenges that arise when customer and transaction data are spread across several systems.

Support contracts, duplicate fees and ongoing integration maintenance were among the costs discussed. Yoyo advised businesses to identify overlaps before choosing which capabilities to consolidate, rather than treating every additional provider as a separate operational decision.

For South African programmes, the company also pointed to data handling and POPIA obligations as matters to include in vendor review. Its article did not provide a compliance assessment of a particular business or programme.

Yoyo positioned its Voucher API as a way to issue digital vouchers across brands and bring reward reporting into a common system. The recommendation reflected the provider’s case for consolidation; the article did not quantify savings or compare implementation results across named clients.