Runa reviewed its 2023 product developments in December, bringing together currency conversion, market expansion, catalogue additions and changes to its API and merchant approval process. The retrospective described capabilities released across the year rather than one simultaneous product launch. [1]
Currency coverage and the product changes behind the 2023 review
The company highlighted Runa FX, which it said enabled real-time currency conversion around the clock within its platform. The review described international payouts in 19 currencies to recipients in 33 countries. [1]
For historical scale, Runa’s August 4, 2022 first-half update reported rewards in 18 currencies. The December 12, 2023 review reported international payouts in 19. These are dated coverage statements rather than a measure of how many payments customers sent. [S02]
Runa’s reported international payout-currency coverage
Two company updates describe the number of currencies available for international rewards and payouts, separate from the narrower FX conversion launch.
currencies
Tap or hover for details. All values are also available in the data table.
Sources
Dated company-reported network coverage, not transaction volume or a reconciled currency-code census. No common complete list or currency entry/exit history is supplied, and not every payout option necessarily supports every currency. The June 2023 FX feature separately launched with 13 conversion currencies; that narrower figure is not substituted for overall payout coverage. The December review was published before year-end and is not a full calendar-year financial statement.
Show data tableHide data table
| Category | Reported payout currencies |
|---|---|
| August 4, 2022 first-half update | 18 currencies |
| December 12, 2023 product review | 19 currencies |
Currency conversion and payout coverage also have different scopes. The June 25, 2023 FX launch explicitly listed 13 conversion currencies and a 1.9% fee per currency transaction. That launch specification should not be read as the same measure as the wider 19-currency payout statement in the December review. [S03]
New markets named in the review included Estonia, Latvia, Lithuania, Croatia, Slovakia, Singapore, Japan and Mexico. Runa connected that geographical expansion with the availability of local payout choices for international programmes. [1]
The company reported adding 1,688 merchant options during the year, bringing the network total to 2,600. Categories included travel gift cards, cryptocurrency options and environmentally focused rewards. A Dots Eco partnership was described as allowing reward value to support conservation activity. [1]
Runa also highlighted its Payout Link, through which recipients could choose how to redeem a reward. The feature complemented the larger catalogue by moving the selection decision from the business sending the payout to the person receiving it. [1]
A revised brand approval process was another operational change. Runa said 90% of merchants on the network could be approved automatically using information already supplied, with status updates and saved details intended to reduce repeated administrative work. [1]
The review reported 99.999% uptime, no timeouts and a 500-millisecond response-time figure for the new Runa API. These were the company's stated performance figures in the retrospective; the article did not specify the measurement window or establish a contractual service level. [1]
Customer comments from Coincards, Each Person and Fluz connected the updates with gift card selection, international currency choices and programme expansion. Runa said it planned further country and network additions in 2024. [1]
In this article
Maya Bennett
Maya Bennett covers customer loyalty, employee rewards and incentive programmes for Gift Card News.