Sendoso introduced SmartSuite on September 3, 2025, bringing gift recommendations, message generation and address discovery together for business gifting teams. The launch announcement named three tools: SmartSend, SmartMessage and SmartDelivery. [S01]

Three tasks in the sending process

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Three tasks in the sending process

Tool

Function described at launch

SmartSend

Recommend gifts using first-party information, public signals and previous engagement

SmartMessage

Generate a note aligned with the sender's brand

SmartDelivery

Find and verify an address for the recipient

Co-founder and co-CEO Kris Rudeegraap framed the suite as a way to reduce manual research and logistics work. At the time of the announcement, the three tools were offered on the company's Plus and Pro plans. Those are the plan names stated for the 2025 launch, rather than a current pricing comparison. [S01]

Launched functions and future plans

The same announcement outlined later improvements to recommendations and messages, plus tools called SmartSignal and SmartCampaign. Those were presented as future developments and should be distinguished from the three functions described as available that day.

For programme operators, the product groups decisions that are often handled separately: what to send, what to say and where to deliver it. Bringing them into one process can reduce duplicated work, but does not remove the need to review recipient data and the suitability of a gift.

The announcement describes product capabilities and management's intended benefits. It does not supply a controlled comparison demonstrating a specific conversion uplift or prove that a discovered address will be appropriate for every recipient. [S01]