Elite Rewards advised employers to make recognition specific to an employee’s contribution and deliver it promptly, in guidance published on July 13, 2023. The company presented personal appreciation as a factor to consider when designing a rewards programme.

Its recommendations included varying the form of recognition and involving managers and frontline employees in the process. The company also stressed that a message should describe the accomplishment being recognised rather than offer only general praise.

Elite Rewards argued that recognition could contribute to productivity, retention, customer service and a stronger workplace culture. The post included performance percentages attributed broadly to studies, but did not name the studies or provide their methodology, so it did not establish a quantified result for a particular programme.

The company also described a platform in which employees could select their gift, choose an available colour and use a wish-list feature. Those capabilities were presented as ways to reflect recipient preferences within the reward process.

The article offered employer guidance rather than announcing a new product or publishing findings from an Elite Rewards customer deployment. Its practical focus was the timing, relevance and participation built into recognition.