Terryberry Reports Lower New-Hire Turnover With Aged-Care Milestone Rewards

Terryberry says an aged-care provider with more than 13,000 employees reduced new-hire turnover by 50% after introducing recognition milestones earlier in the employment cycle. The example appears in its October 17, 2025 guide to employee engagement software for the sector.

The provider already had service-anniversary awards, but employees were leaving before those milestones were reached. Terryberry describes recognition on the first day, after a week and a month, and at 60 days, 90 days and six months, tied to steps such as onboarding and training completion. The provider is unnamed, and the article does not give the measurement period or underlying turnover data.

The wider software discussion covers manager, peer and milestone recognition. Administrators can define the reasons for awards, nomination and approval workflows, and points budgets. Employees can exchange points for rewards, while separate recognition levels link milestones with reward tiers.