Terryberry says an aged-care provider with more than 13,000 employees reduced new-hire turnover by 50% after introducing recognition milestones earlier in the employment cycle. The example appears in its October 17, 2025 guide to employee engagement software for the sector.

The provider already had service-anniversary awards, but employees were leaving before those milestones were reached. Terryberry describes recognition on the first day, after a week and a month, and at 60 days, 90 days and six months, tied to steps such as onboarding and training completion. The provider is unnamed, and the article does not give the measurement period or underlying turnover data. A September 29 guide from the same supplier describes a similarly sized health-services client using both a 50% increase in first-year retention and a 50% reduction in voluntary turnover. Those measures are not interchangeable without baseline data, so that earlier account does not independently validate the October claim. [S02]

The wider software discussion covers manager, peer and milestone recognition. Administrators can define the reasons for awards, nomination and approval workflows, and points budgets. Employees can exchange points for rewards, while separate recognition levels link milestones with reward tiers.

For frontline access, Terryberry describes mobile participation, passwordless logins and offline options including paper surveys and code-based redemption. These formats are intended to reach staff whose shifts and duties do not keep them at a desk.

Employee listening combines surveys with analysis by facility, role, tenure or other cohorts. The guide recommends distinguishing the needs of caregivers, clinicians, catering, administration and other groups before choosing a response to low engagement or burnout.

The company describes custom awards, its U.S. Amazon Business integration and a Premium Rewards catalog alongside Be Well wellness resources. It also notes that feedback may point to changes in staffing, leave or workloads rather than a problem that rewards alone can resolve.

The supplier-written comparison also covers Relias for healthcare workforce and learning needs, QGenda for scheduling, VelocityEHS for workplace safety, and OnShift for senior-care workforce management. Terryberry positions its own combination of listening, recognition and reward administration within that wider range of operational tools.