Novara signs EUR1.02 million Edenred employee-voucher contract

Novara concluded a EUR 1,022,431 contract with Edenred Italia on September 28, 2026 for a two-year employee welfare service using multi-use purchase vouchers. The October 5 TED notice records five bids and an August 7 supplier-selection decision; the later municipal award report confirms the signed contract and value excluding VAT. [S01] [S04] Merchant access and administration shaped the tender The city reserved 70 of 100 evaluation points for quality. Voucher usability carried 25, additional acceptance locations 15, coverage within Novara 10, the technical service proposal 15 and gender-equality certification five. The remaining 30 points assessed the financial offer. [S01] Novara voucher tender: maximum score by criterion The 2026 evaluation gave 70 points to quality criteria and 30 to the financial offer. Maximum evaluation points Voucher usability: 25 points Additional merchant network: 15 points Novara city coverage: 10 points Gender-equality certification: 5 points Technical service proposal: 15 points Financial offer: 30 points Maximum procurement scores, not supplier market shares, redemption rates or actual scores earned. Novara, TED contract award notice 683726-2026 The service covers essentials such as food, household and personal-care goods, with other eligible consumer purchases and participating online shops also considered. Fuel is expressly excluded. The minimum network was 50 outlets, including at least five large-scale retail outlets; the five are part of the 50, not an additional category. Extra locations and presence inside the city were separate scoring questions. [S01] The technical proposal had to explain the dedicated web platform, voucher formats, reporting and assistance. Municipal staff needed loading and monitoring functions, while employees needed transaction and voucher-use information. Edenred’s general guidance distinguishes paper vouchers for physical shops from digital formats usable at participating shops, online and for single-brand gift-card conversion. That product guidance does not establish the precise format or activation date chosen for Novara. [S01] [S02] A review of local coverage changed the winning supplier The August 7 decision partly annulled the May 14 award to Day Ristoservice after Edenred requested a review. The municipal commission found that Day and Eudaimon had supplied merchant figures covering Novara and its province for a criterion restricted to the